EMPLOYMENT OPPORTUNITIES
EQUAL OPPORTUNITIES
Our team is our greatest asset.
Wigan Warriors is an equal opportunity employer and prohibits discrimination and harassment of any kind: Wigan Warriors is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Wigan Warriors are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, family or parental status, or any other status protected by the law. Wigan Warriors will not tolerate discrimination or harassment based on any of these characteristics. Wigan Warriors encourages applicants of all ages.
The Wigan Warriors name is arguably the most iconic global name in Rugby League, with an honours list beyond compare and a proud history stretching back over 150 years. To continue to achieve greatness, we need staff of a similar stature, with a passion to take this Club to even greater heights than those scaled before, bringing professionalism, exciting ideas and flair to key areas in which we are currently recruiting.
Please see below for Current Vacancies…
Wigan Warriors/Robin Park vacancies
Our long-standing and ever-popular Lotto scheme is vital to the continuing progress of our junior development programme here at the Wigan Club. To continue this process, we are looking to recruit an additional enthusiastic team of supporters to act as door-to-door canvassers for the draw.
The work is very much of a ‘part-time’ nature and is usually best done in the early evening or occasionally at weekends. If you have just two spare evenings a week that you could commit 3 hours each night and are of an outgoing, friendly and persuasive nature you could be just the person we are looking for. We don’t want a ‘hard sell’ we want you as a supporter to put over the virtue of being a regular member of a ‘local’ lottery that helps local youngsters, supports a local club and has prize winners predominantly in the local area and asking them to commit just £1 a week.
These positions are ideal for someone wanting a second income or a retired person looking to supplement a pension.
Canvassers receive the following benefits:
- Good commission on all new members you recruit to the draw (based on a successful continuation of payment after canvass).
- Travel expenses to cover the use of a car etc to get to the area to be canvassed.
- Free match ticket to Warriors home league fixtures.
If you are over 18 and willing to discuss the benefits of being a ‘Warriors Lotto Canvasser, please call Vicky at the Warriors Lotto Office on 01942 231 321.
OFFICIAL AGENT
Becoming an Official Agent for Warriors Lotto and helping to raise money for the Youth Development of Wigan Rugby League Club is a simple and easy process. All we require to start you off is your name and address. We will send you a ‘Starter Pack’, which contains everything you need to get started with family, friends and work colleagues as your first members.
As an Agent you will look to recruit people to play the weekly Warriors Lotto game and send the money to us (or if local we will collect).
For that you are given a series of benefits:
- 10% commission on all money collected.
- Agent’s bonus prize of 10% of all main prizes (if one of your clients win £1000 you get £100, if you sell the £10,000 Jackpot you get £1,000).
- Discount on your Warriors Season Ticket (based on number of members you pay in weekly).
- 10% discount in the Warriors World shop.
- Preferential Ticketing for All Ticket matches.
As you support the Club and earn cash by both generating and collecting memberships it is therefore in your interest to recruit as many people as possible to join your Agency. However we recommend new Agents start by asking a few family and friends to join and when you are happy all is going well you can grow the Agency from there by asking workmates, neighbours etc. Don’t worry if you only have a few clients as we welcome Agencies of all size.
You must be 16 years of age or older to be an agent.
THE BRICK COMMUNITY STADIUM VACANCIES
The Deputy Head Grounds Person’s role purpose is to support and assist the Head Grounds Person in maintaining the sports pitches and grounds at both Wigan Warriors and Wigan Athletic to a high standard, ensuring that the grounds adhere to the relevant policies, health and safety legislation, environmental regulations and best practice at all times.
- Hours: Full-time, 37.5 hours, flexible in line with business needs.
- Contract: Permanent.
- Location: Across all Wigan Warriors and Wigan Athletic sites.
- Reports to: Head Groundsperson.
Role Responsibilities:
Grounds Team:
- Supervise and carry out the upkeep and presentation of the groups playing surfaces along with the estate. This includes verges, artificial surfaces, hedges, car parks, paths and road side grass areas.
- Supervise and carry out routine preparation and maintenance work in relation to playing surfaces
- Complete all preparatory and cultivation work to maintain safe quality playing surfaces.
- Provide feedback on team performance, while also involved in developing team members skills.
- Assist the Head Grounds Person in delivering the pest control, weed control, seeding, fungicide, fertilisation and nutrition program for the playing surfaces
- Ensure that the initial marking out and setting up of playing surfaces is to a high standard.
- Take responsibility for ordering all products and equipment in the absence of the Head Grounds Person, ensuring that the correct level of authorisation is sought and the purchase order process is followed.
- Undertake general grounds maintenance tasks in relation to the playing surface and surrounding areas.
- To set-out & over mark pitches & pre-determined areas ready for play.
- Reinstatement of pitches- Divot repair work following play
- Irrigation – Set-up & use both travelling & automated irrigation systems.
- Mowing- Regular mowing using a variety of mowing equipment.
- Aeration, brushing, seeding- Use of tractor units & utility vehicles with a wide range of attachments utilised for turf care maintenance.
- Match day preparation – to ensure the Set-up goals, flags, etc. for scheduled matches at all venues and at all levels.
Health and Safety:
- Fully endorse, demonstrate and carry out the company’s health and safety policy.
- Comply with all company policies and statutory regulations relating to health and safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your work place, and assist if required with the amending of risk assessments periodically.
- Have a full knowledge of procedures for evacuation with regard to fire.
- Identify and report maintenance requirements or hazards within the workplace and encourage any workforce to do the same to avoid injury.
Supportive of Group Environment and Policies:
- Cooperate fully with colleagues and be flexible when assisting them in response to business needs of the group.
- Ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst employees and customers.
Essential Responsibilities:
Qualifications:
- Level 2 National/Scottish Vocational Qualifications in both Horticulture and Sports Turf Maintenance or be able to demonstrate equivalent knowledge gained through experience.
- Hold a full UK driving license.
Personal Qualities:
- Excellent communication skills.
- Motivated by a passion for quality and great service delivery.
- Ability to successfully work in a team.
- Enthusiastic.
- Willing to learn and continuously develop.
- Self-motivated.
- Assertive, calm with the ability to work well under pressure.
- Flexible to meet the requirements of the management and coaching staff.
Skills and Experience:
- Previous practical grounds work experience, preferably gained in a sports environment.
- Awareness of relevant Health and Safety legislation.
- Willing and capable of carrying out medium to heavy manual work tasks in all weather conditions. May include walking behind mowing machines for long periods.
To Apply:
Please download the application HERE and return via email to [email protected].
Our retail and ticketing team members provide support to the delivery of front-facing Club sales, excellent customer service. Required to carry out day-to-day operational duties in the Latics Club Store and Ticket office. Enhancing the fan experience, driving sales and revenue for the club. Ensuring that standards of service are at all times maintained.
- Hours: Assignments available on matchdays.
- Contract: Casual.
- Location: Ticket Office and Latics Store.
- Reports to: Ticket Office Manager, Group Head of Retail.
Role Responsibilities:
Ticket Office:
- Sell matchday and season tickets through the ticketing system in a polite, courteous and professional manner.
- Deal with enquiries from supporters relating to ticketing and general customer service duties.
- Enhance the reputations of both Wigan Athletic and Wigan Warriors by providing outstanding customer service to all supporters at all times.
- Ensure that all transactions are fully balanced up at the end of each working day.
- Adhere to the department’s policies surrounding the selling of match tickets.
- Ensure data standards are adhered to at all times.
- Provide accurate and up to date information to supporters.
Retail:
- Assist fans instore whilst providing information on what’s available.
- Enhance and maintain the brand and reputation of Wigan Athletic by providing outstanding customer service.
- Ensure the Latics Store is fully stocked with Wigan Athletic merchandise, maintaining a clean and spacious shop floor.
- Liaise with the Retail Management team to carry out tasks before, during and after a match.
- Maintain a high level of customer service at all times via all platforms; online, phone and in person.
- Be confident and prepared to offer alternative options to possible out of stock items.
- Ensure all monies are handled with the upmost accuracy and honesty.
- Be aware of upcoming fixtures and events to be able to inform fans and increase footfall for future events.
- Provide ideas and initiatives to enhance the fan experience when visiting the shop.
- Maintain clean and effective displays in and around the shop.
- Be confident in using a till system [full training will be provided] and cash handling.
- Be confident and able to use shirt-printing machinery [full training will be provided].
- Ensure all customer data is protected in line with GDPR regulations at all times.
Supportive of Club Environment and Policies:
- Cooperate fully with colleagues and be flexible when assisting them in response to business needs of the group.
- Ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst employees and customers.
- The above job description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the group.
Essential
Skills and Experience:
- Previous experience working in a customer facing role.
- Flexible to work in in different roles and circumstances depending on event.
- IT literate.
- Time Management.
Personal Qualities:
- Strong communication skills
- Motivated by a passion for quality and great customer service.
- Ability to successfully work in a team.
- Enthusiastic.
- Willing to learn and continuously develop.
- Assertive, calm with the ability to work well under pressure.
- Act with honesty and integrity at all times.
To Apply:
Please download the application HERE and return via email to [email protected].
