Vacancy: Turnstile Operator

Wigan Warriors and Wigan Athletic are looking for a number of Turnstile Operators.

Playing an integral role on matchdays at The Brick Community Stadium, you will ensure all spectators are admitted to The Brick Community Stadium, and provide a fantastic fan experience for both sets of supporters.

• Working hours: Flexible in line with business needs.
• Contract type: Casual
• Hourly Rate: Competitive
• Location: The Brick Community Stadium
• Department: Operations
• Reports to: Head of Operations

Roles & Responsibilities

• Provide an excellent service to Home / Away supporters.
• Attend the match briefing as given by the Turnstile Manager.
• Understand the ticketing arrangements for each fixture.
• Appropriately sign on for duty, indicating your next availability for work and correctly sign off duty when your duties have been concluded.
• Ensure that the area around the turnstile where deployed is clear of obstructions and operates freely.
• Ensure any obstructions, hazards or found articles must be reported to the Turnstile Manager.
• Immediately.
• Correctly operate the respective ticket scanning devices.
• Scan season tickets and matchday tickets, and ensure the validity of concessionary tickets.
• Additional duties, as required.

Personal Qualities:

• Ability to work as part of a team.
• Have excellent customer service skills.
• Strong communications skills.
• Motivated by a passion for quality and great service delivery.
• Enthusiastic.
• Calm with the ability to work well under pressure.

The role will be subject to the relevant DBS check. Closing date for applications: 11.59pm, Sunday 11 August 2024

To apply send your CV and Covering Letter to  [email protected] or by post to The People Team, The Brick Community Stadium, Loire Drive, Wigan, WN5 0UZ.

Both Clubs are committed to the principle of equal opportunity in employment and its employment policies for recruitment are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

Both clubs are committed to safeguarding all children, young people and adults at risk involved in its activities and events. The group recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The group expects all staff and volunteers to fully support and promote these commitments.