We have been working closely with The RFL and Stream AMG into identifying an issue that was raised by some of our season ticket holders around the live Our League streaming of last Thursday’s Betfred Super League fixture against Castleford Tigers.
We can confirm that whilst many fans were able to view the stream as intended, there was a technical issue which did affect those trying to redeem their codes from around the time that the game kicked off. Those who had already redeemed their access codes and just needed to log in to watch the game at any point were not affected.
We will continue to work closely with both parties to formally identify the issue which affected a select group of supporters in that situation and would ask all fans to ensure that they redeem their codes now to avoid disappointment if they wish to stream forthcoming matches via the service. The full match replay is available to view via the Our League app or via www.rugby-league.com/livestream for those who wish to enjoy a re-run of Thursday night’s victory.
All parties involved apologise to any fans that missed the live coverage.